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HR, Finance, and Legal operated on completely different software stacks. Every cross-functional request required a manual export, a Slack thread, and a follow-up email.
Time consumed by reconciling data discrepancies, correcting onboarding errors, and re-running payroll adjustments - work that should never have existed.
New hires in different countries received different onboarding processes, timelines, and levels of support, entirely depending on which regional HR contact picked up the ticket.